Oztent and Jet Tent Warranty

Manufacturers parts and labor warranty outlined:
This product is warranted, to the original purchaser, to be free of defects in materials and workmanship. This product is made with quality materials and expert workmanship, but is not indestructible. This warranty does not cover damage attributed to or resulting from normal wear and tear (e.g. exhausted zippers), natural hazards (e.g. weather, animals), abuse (e.g. mold, mildew, burns, ultraviolet), or alterations or modifications of any kind. If your product is found defective, we will repair or replace it free of charge. Family Tent Camping will be responsible for shipping charges to our location and returned back to customer, if product damage is found to be warranty related. We reserve the right to make substitutions if parts are unavailable or obsolete. If your product needs repair beyond what is covered under warranty, we will provide parts and service at a reasonable charge. This warranty gives you, the original purchaser, specific legal rights. You may also have other rights which vary from state to state. Do not return your product until you have received authorization and instruction to do so. Warranty on products listed below:
  • OzTent RV - Jet Tent & Tent Accessories - 2 year manufacturers warranty
  • Malamoo Tent 2 year manufacturers warranty
  • Jet Tent Bunker - 2 year manufacturers warranty
  • OzTent Furniture - 5 year manufacturers warranty
  • OzTent Rivergum Sleeping Bag - 1 year manufacturers warranty